Find Orders Instantly When Customers Call

When a customer calls to follow up on a specific order you must be able to find that order immediately.  Can you?  Or does the search involve someone physically looking for the order paperwork somewhere in the office or on the floor?  One shop reported that tracking down work orders requires 50% of the Production Manager's time! 

With EmbTrak, simply open the Work Order Dispatch screen and enter the available information (sales order number, or partial customer name or account number or sales rep and date range).  The sought after work orders appear on the screen, together with their exact current status, as indicated by the Due operation step(s) for each.  Within seconds, you can tell the customer exactly what the status of each work order on the sales order is and have the full information you need to provide a completion date.  

In the example below, the Work Order Dispatch Screen shows the Work Orders for Sales Order 560104.  The user has selected Work Order B0000 and opened the Process Control Workflow screen to see more detail about the status of the order.    Call for a demonstration. 888-974-2526.

2016 07 05 WO Dispatch

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"Why did we choose EmbTrak? A scalable system was number one on our
checklist. We tend to operate outside the norm (as far as everyday production processes) usually seen in the textile and decorating industry. What drew us to EmbTrak is that they are as far from 'cookie cutter' as you can get. The EmbTrak team has been all ears since day one, building a system from the inside out instead of the outside in."

"They are involved every step of the way. "We can¹t do that" is usually not an answer we hear. Their knowledge of the industry and production processes allows them to ask the … read more

-Steven Prehoda, Co-Owner, Downstream Manufacturing & Outfitters


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Since 1999, EmbTrak has focused exclusively on the decorated products software market...
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